Things you should take care while working from home due to COVID-19


Friends, we are passing through a very difficult time! While I’m writing this; 177 countries across the globe are impacted by the Pandemic Corona Virus Disease 2019 (COVID-19). Due to this unfortunate and unavoidable circumstances, many of us are working from home. There are doctors and other medical staffs who cannot work from home and […]

Customer Support Vs. Customer Success

customer success cover page

I’m currently reading the book ‘Customer Success’ where authors Nick Mehta, Dan Steinman and Lincoln Murphy have excellently squeezed down customer success secrets by deriving 10 crisp laws for customer success. Maria Martinez, President of Salesforce sales and customer success has played magnificent role in lifting this book up by sharing sales force strategies, examples, efforts and […]

Influential Leadership vs. Positional Leadership


Every human in life surely lives the aspiration to be a Leader in one or the other ways. People interpret the term ‘Leadership’ in different ways and every individual choose customized actions to reach and reside at this position. Rarely few are Leaders by inherited attitude. Few develop leadership attitude gradually with consistent learnings, failures […]

Defining Project Execution Roadmap – The Key area of Project Success!

Whether it be service or product industry, whether it be any domain, whether it be any sizing, whether it be any execution methodology you have adopted – defining an accurate roadmap will help you achieving and improving your results at a remarkable scale. A planning capacity can be measuring by the effectiveness of efforts, quality, […]