Customer Support Vs. Customer Success

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I’m currently reading the book ‘Customer Success’ where authors Nick Mehta, Dan Steinman and Lincoln Murphy have excellently squeezed down customer success secrets by deriving 10 crisp laws for customer success. Maria Martinez, President of Salesforce sales and customer success has played magnificent role in lifting this book up by sharing sales force strategies, examples, efforts and […]


Organizational Culture has High Impact on Growth Factor

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  My career so far for more than 15 years has demonstrated me multiple examples of small, medium and big organizations’ growth paths. Though multiple factors are impacted for building a strong, consistent, competent, technocrat, giant, unfold and successful company; one of the most effective component in my opinion is an organization’s culture.   Live […]